Terms of Website Service
Last updated: 1/30/2023
Please read these Terms of Service ("Terms", "Agreement") carefully before using the tickets.monstertruckz.com website (the "Website") operated by Official Monster Truckz Tour! ("us", "we", or "our"). We provide this Website and the data, information, tools, software, updates and similar materials or services (altogether, the “Services”), subject to your agreement to and compliance with these Terms. Your access to and use of the Website is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who wish to access or use the Website. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree and consent to these Terms, please do not use the Website and/or the Services.
· are unlawful or encourage another to engage in anything unlawful;
· contain a virus or any other similar programs or software that may damage the operation of our or another’s computer and/or IT system;
· violate the rights of any party or infringe upon any patent, trademark, trade secret, copyright, right of privacy or publicity or other intellectual property right of any party;
· are false, inaccurate, fraudulent or misleading; or
· are libelous, defamatory, obscene, inappropriate, invasive of privacy or publicity rights, abusing, harassing, threatening or bullying.
· modify, adapt, translate, copy, reverse engineer, decompile or disassemble any portion of the Website or Services;
· interfere with or disrupt the operation of the Website or Services, including restricting or inhibiting any other person from using the Website or Services by means of hacking or defacing;
· transmit to or make available in connection with the Website or Services any denial of service attack, virus, worm, Trojan horse or other harmful code or activity;
· attempt to probe, scan or test the vulnerability of a system or network of the Website or Services or to breach security or authentication measures without proper authorization;
· take any action that imposes, or may impose, in our sole discretion, an unreasonable or disproportionately large load on our infrastructure;
· harvest or collect the information (which includes any email address or other contact information) of other users of the Website or Services;
· scrape or collect content from the Website or Services via automated or large group means;
· submit, post or make available false, incomplete or misleading information to the Website or Services, or otherwise provide such information to us;
· register for more than one user account; or,
· impersonate any other person or business.
You understand that by sharing information on the Website or Services, and requesting information to be sent through the Services, you may be revealing information about yourself and/or your business that you may include and that may be generated by the Services. You understand and acknowledge that you are fully aware and responsible for the impact of sharing such materials, and you agree that we shall not be held responsible, and we shall be released and held harmless by you from any liability or damages arising out of such conduct.
For your convenience, the Website contains links to the websites of third parties on which you may be able to obtain information or use services. For example, we may provide links to social media sites (e.g., Facebook, Twitter, LinkedIn, etc.). Except as otherwise noted, such third party websites, and such information and services are provided by organizations that are independent of us. We do not make any representations or warranties concerning such websites. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third party websites. In addition, we cannot censor or edit the content of any third-party site. Therefore, we make no representation as to the accuracy or any other aspect of the information contained in or on such websites, sources or servers. Your linking to or from any off-site pages or other websites is at your own risk. By using the Website, you expressly relieve us from any and all liability arising from your use of any third-party website. Accordingly, we encourage you to be aware when you leave the Website and to read the terms and privacy policy of each other website that you visit.
To the degree permitted under applicable law, you agree to defend, indemnify and hold harmless us, our officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to reasonable attorney’s fees) arising from: (i) your use of and access to the Website or Services; (ii) your violation of any term of this Agreement; (iii) your violation of any third party right, including without limitation any copyright, property, or privacy right; (iv) any claim that any of your Content or Submissions caused damage to a third party; or (v) any conduct, activity or action that is unlawful or illegal under any state, federal or common law, or is violative of the rights of any individual or entity, engaged in, caused by, or facilitated in any way through the use of the Website or Services. This defense and indemnification obligation will survive this Agreement and your use of the Website and/or Services.
h
PRIVACY POLICY
Effective Date: 1/30/2023
Welcome to the Monster Truckz (hereinafter “we” or “us”) website at tickets.monstertruckz.com (including all content under the monstertruckz.com domain name, and referred to herein as the “Website”). This notice (“Privacy Policy”) is included with and supplements our Website Terms of Service. Our services such as ticket orders and deliveries that may be provided to you via the Website are referred to herein and in the Terms of Service document as the “Services.” This Privacy Policy explains our online information collection and use practices, and the choices you can make about the way we use such information. It is important that you take the time to read and understand this Privacy Policy so that you can appreciate how we use your personal information. REMEMBER IF YOU USE OR ACCESS THE WEBSITE, YOU AGREE TO THIS PRIVACY POLICY. AS WE UPDATE THE WEBSITE OR EXPAND OUR SERVICES, WE MAY CHANGE THIS PRIVACY POLICY UPON NOTICE TO YOU, HOWEVER, PLEASE REVIEW IT FROM TIME TO TIME.
This Privacy Policy is subject to the provisions of applicable data protection and privacy laws.
For EEA / UK residents:
If you are resident in the European Economic Area (“EEA”) / United Kingdom (“UK”), we will comply with the EU and UK General Data Protection Regulations (“GDPR”, as applicable) and/or other applicable data protection and privacy laws in the EEA or UK. For the purposes of the GDPR on the Website, we are the “Controller” and you are a “Data Subject” with certain protected privacy rights concerning your “Personal Data.”
“Personal Data” in this Privacy Policy means any information relating to you as a natural person that can be directly or indirectly related to you. Personal Data includes name, email address, ID number, location, household information, online ID, and factors specific to your physical, physiological, genetic, mental, economic, cultural or social identity. Your Personal Data may identify you as a person, and thus is often referred to as Personally Identifiable Information (“PII”) or Personal Information (“PI”). Both PII and PI are included in the term “Personal Data” as used in this Privacy Policy.
We do. We collect information from you on the Website, and we are responsible for protection of your information.
· Contact and account registration information such as name, email address, physical address, phone number,
· Financial information such as credit card number, name, CVV code, or date of expiration;
· Information that you provide in using our Services, such as information about the people who you buy tickets for, which may include their addresses, email or phone number, or other contact information.
· Information you provide such as feedback, comments or other messages; and
· Technical information collected in our logs. Such information may include standard web log entries that contain your IP address, page URL, device information and identifier, operating system information, and timestamp.
· Marketing and Communications Data including your email address, your preferences in receiving marketing from us and our third parties and your communication preferences.
We need to collect your Personal Data so that we can respond to your requests for information and tickets or to be added to our emailing lists, and to process your requests for access to and payment for our Services. We also collect aggregate information to help us better design the Website. We collect log information for monitoring purposes to help us to diagnose problems with our servers, administer the Website, calculate usage levels, and otherwise provide services to you. Further details on why your Personal Data is being collected and our legal basis for doing so under the GDPR (for EEA/UK residents) are provided in Section 13, below.
We use different methods to collect data from and about you including through:
[INSERT ANY OTHER REASONS WHY PERSONAL DATA IS BEING COLLECTED AND AMEND THE BELOW AS NEEDED. We assume these are not used for subscriptions but are one-off ticket sales.]
· Responding To Your Inquiries and Fulfilling Your Requests. We may use your Personal Data to respond to your inquiries and to fulfill your requests for information and tickets.
· Creating and Maintaining Your User Account. We use your Personal Data to create and maintain an account for you to allow you to purchase and use the Services we make available on the Website.
· Purchasing Tickets or Admission to an Event or Venue.
· Participate in Special Promotions or Receive Additional Merchandise.
· Communicating With You About Our Services. We may use your Personal Data to send you information about new Services and other items that may be of interest to you.
· Sending Administrative Emails. We may use your Personal Data to send you emails to: (a) confirm your account and your other Personal Data, (b) process your transactions to purchase our Services, (c) provide you with information regarding the Website, or (d) inform you of changes to this Privacy Policy, our Terms of Service, or our other policies.
You may elect to share certain Personal Data with individuals or with the public via your use of the Website. In this case, you will control such sharing via settings that we provide. For example, the Website may make it possible for you to publicly share information via social media. Be aware that when you choose to share information with friends, public officials, or with the public at large, you may be disclosing sensitive information, or information from which sensitive information can be inferred. Always use caution when sharing information through the Website. You understand and agree that we are not responsible for any consequences of your sharing of information through and beyond the Website.
[A list of the categories of Personal Data have sold about consumers in the preceding 12 months by reference to the enumerated category or categories of information under the CCPA that most closely describe the Personal Data sold, or if the business has not sold consumers’ Personal Data in the preceding 12 months, the business shall disclose that fact.]
After registering for an account on the Website, you may log-in to the account and edit your Personal Data in your profile. For instructions on how you can further access your Personal Data that we have collected, or how to correct errors in such information, please send an e-mail to fun@monstertruckz.com. We will also promptly stop using your information and remove it from our servers and database at any time upon your e-mail request. To protect your privacy and security, we will take reasonable steps to help verify your identity before granting access, making corrections or removing your information.
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These cookies are used to identify visitors across visits and devices. They are used by AdRoll.com to allow us to engage in real-time bidding for our advertisements so that we can present relevant advertising on third party sites. |
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This cookie is associated with the DoubleClick advertising service from Google, and helps tracking conversion rates for ads. |
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This cookie is used by Meta/Facebook to connect us to their advertisement products such as real time bidding for our advertisements so that we can present relevant advertising on Facebook.com. |
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The cookie is used to store the yes/no selection the consent given for cookie usage. It does not store any personal data. |
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The viewed_cookie_policy cookie is set to “yes” when the Cookie law info bar has been viewed and accepted. The cookie is used to store whether or not you have consented to the use of cookies. It does not store any personal data. |
[INSERT DETAILS OF THIRD PARTY COOKIES IF APPLICABLE]]
You may manage, disable and remove cookies from your computer using the following methods:
(1) Modify your browser settings:
[(2) Use our interactive banner:
Our Terms of Service document identifies certain third party websites to which we may provide links that you may click on our Website. Please check the privacy policies of these other websites to learn how they collect, use, store and share information that you may submit to them or that they collect.
We do not knowingly collect any information from any minors, and we comply with all applicable privacy laws including the GDPR, USA Children's Online Privacy Protection Act (“COPPA”) and associated Federal Trade Commission (“FTC”) rules for collecting Personal Data from minors. Please see the FTC's website (www.ftc.gov) for more information. If you have concerns about this Website or its Services, wish to find out if your child has accessed our Services, or wish to remove your child's Personal Data from our servers, please contact us at fun@monstertruckz.com. Our Website will not knowingly accept Personal Data from anyone under 13 years old in violation of applicable laws, without consent of a parent or guardian. In the event that we discover that a child under the age of 13 has provided Personal Data to us, we will make efforts to delete the child’s information in accordance with the COPPA. If you believe that your child under 13 has gained access to our Website without your permission, please contact us at fun@monstertruckz.com.
California law generally allows California residents to request information regarding our disclosures in the prior calendar year, if any, of their Personal Data to third parties. The CCPA also provides several specific rights to consumers residing in California including, but not limited to, the rights of: disclosure, access, deletion, non-discrimination, and the right to opt out of the sale of information (or in the case of children between the ages of 13-16, to opt into sale, or their parent/guardian opts into the sale if the child is under the age of 13), if applicable.
To make such a request, please contact us at fun@monstertruckz.com with "Request for Privacy Information" in the subject line. California consumers exercising their rights under the CCPA may submit their requests by using the email address above and indicating “CCPA Request” in the subject line. Please include enough detail for us to locate your file; at a minimum, your name, email, and username, if any, in order to enable us to verify your identity. We will attempt to comply with your request within thirty (30) days of verifying your identity after receipt of the request. We reserve our right not to respond to requests sent more than once in a calendar year, or requests submitted to an address other than the one posted in this notice, and in cases of CCPA requests, not more than twice in a calendar year. Please note that this law does not cover all information sharing. Our disclosure only includes information covered by the law. If you wish to opt out of the sale of your Personal Data pursuant to the CCPA, please follow this link: [insert link to “DO NOT SELL MY INFORMATION” link on your website].
If you are an EEA/UK resident, under the data protection laws that apply to you, you may contact us using the details set out in Section 15 to exercise your rights to:
· If you want us to establish the data’s accuracy.
· Where our use of the data is unlawful but you do not want us to erase it.
· Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.
· You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
For EEA/UK residents, data protection laws require us to explain to you our legal basis for using your Personal Data. Most commonly, we will use your Personal Data under the following legal bases:
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests;
Where we need to perform our obligations under a contract we are about to enter into, or have entered into with you; and
Where we need to comply with a legal obligation.
Generally, we do not rely on consent as a legal basis for processing your Personal Data although we will get your consent before sending direct marketing communications to you via email. You have the right to withdraw consent to marketing at any time by contacting us.
The table below sets out a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
[PLEASE AMEND THE BELOW TABLE AS REQUIRED TO REFLECT OPERATIONS AND COMPLY WITH EEA AND UK LAW]
Purpose/Activity |
Type of Personal Data |
Lawful basis for processing |
To process your payment to purchase tickets from us |
Credit/debit card details |
Performance of a contract with you |
To register you as a new customer and to create and maintain your account |
Name, email address, address, username, password, and phone number |
Performance of a contract with you |
To process and deliver your order for our Services including: (a) Manage payments, fees and charges; and (b) Collect and recover money owed to us |
Name, email address, address, phone number, credit/debit card details and transaction history |
Performance of a contract with you Necessary for our legitimate interests (to recover debts due to us) |
To manage our relationship with you which will include: (a) Notifying you about changes to our terms or Privacy Policy (b) Asking you to provide feedback |
Name, username, email address and transaction history |
Necessary to comply with a legal obligation Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services) |
To deal with any enquiries, correspondence, concerns or complaints you have raised |
Name, username, email address, and information about the issue raised |
Legitimate interests – to allow us to respond and deal with any queries, correspondence, concerns or complaints raised by you |
To administer and protect our business and the Website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) |
Name, username, email address, standard web log entries that contain your IP address, page URL, browser plug-in types and versions, device information and identifier, operating system information, and timestamp |
Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganization or group restructuring exercise) Necessary to comply with a legal obligation |
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you |
Name, username, email address, standard web log entries that contain your IP address, page URL, browser plug-in types and versions, device information and identifier, operating system information, and timestamp |
Consent, when required Necessary for our legitimate interests in providing our website and promoting our business |
To use data analytics to improve our Website, products/Services, marketing, customer relationships and experiences |
Name, username, email address, standard web log entries that contain your IP address, page URL, browser plug-in types and versions, device information and identifier, operating system information, and timestamp |
Necessary for our legitimate interests (to define types of customers for our products and Services, to keep our Website updated and relevant, to develop our business and to inform our marketing strategy) |
To make suggestions and recommendations to you about products or Services that may be of interest to you |
Your name and email address |
Consent, when required Necessary for our legitimate interests in providing our website and promoting our business |
We will only use your Personal Data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us. If we need to use your Personal Data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your Personal Data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
Because our business needs may change over time, we reserve the right to modify this Privacy Policy. If at any time in the future we plan to use your Personal Data in a way that differs from this Privacy Policy, we will revise this Privacy Policy as appropriate. In the event of a change to our Privacy Policy, we will email the updated policy to the email address that you provided to us. Your continued use of the Website following our notice of changes to this Privacy Policy means you accept such changes.
If you have any questions or concerns about this Privacy Policy, please contact us via e-mail at fun@monstertruckz.com or by postal mail at PO BOX 25777 Sarasota, FL 34277.
If your event is cancelled, we will refund the amount you paid for your tickets (minus order processing, service and delivery fees) using the same payment method used for purchase. If your event is postponed, we will contact you with the new date and time. All Event personnel have the right to refuse entry to any ticket holder for any reason at their discretion. Venue and Talent are subject to change without notice and are not grounds for a refund. Anything promised by the promoter that is unfulfilled is not guaranteed by the seller and is not grounds for a refund.
There are no refunds.